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Kerner Group Client Testimonials

“It is nice to know that there are companies like yours in our area that emphasize customer service first in everything they do.”

“We appreciate the work that you do for us!”

“You know that I looked at many other organizations over a two year period when we were thinking of outside help. I appreciate . . . the professional expertise that you and your organization have given to us.”

“ . . . I do want you to know that we appreciate your prompt help on this job and the excellent work your crew did.”

“Today it is more the exception than the norm to do business with companies that can be totally relied upon to perform at or above expectations. The experience that you bring to the job and your proactive stance isolates your company from the competition. We look forward to a long and successful relationship.”

“Knowing the job will be done correctly and within budget makes me feel that there is a long term commitment instead of a fast buck approval.”

“Through your engineering design and refabrication, you have literally reduced our utilities by 50% over our previous cooling system.”


“Thanks for your contribution in setting three new plant production records. I credit these outstanding accomplishments to the quality of craftsmen along with the excellent management to get the job done safely and correctly. Please pass this along to all your employees my personal thanks and the appreciation from all of us for their splendid contribution to the overall performance at our facilities.”

“Prior contractors have been unable to obtain such results on a consistent basis. A big factor has been Cox-Powell’s ability to fix the problem right the first time . . . “

“I would like to take the time to compliment you and your staff on the completion of the duct cleaning contract with our company.”

“I commend you on the professionalism, skills, cooperation, and talent of the employees of your entire company.”

“I would like to express my sincere thanks and appreciation to our on-site service representative. He has demonstrated his committment to excellence by his prompt response to our call for help in a courteous manner. You are truly fortunate to have this gentleman on your staff.”

“It is nice to know that there is a company that is willing to take care of our needs no matter the size or complexity of the job. Quick responses to emergencies and the ability to work weekends and nights so our operations continue uninterrupted has been appreciated.”

“You have really kept us out of “hot water” by working with us, suggesting we do certain tasks in-house and your personnel do others.”

“They thoroughly cleaned the entire duct system, air handlers, and coils with minimal noise and disruption. Their technicians did a professional job, and we are very satisfied.”

“We appreciate the work that you do for us.”

“Individuals who take their own time on a weekend to learn more about their trade are certainly to be commended and appreciated by their employers and supervisors.”

“Many times he has gone above and beyond the call of duty in inclement weather to restore heat or air conditioning to our laboratory building.”

“I want to thank you and your crew for all your helpful inputs into the installation phase of this project.”

“Your field personnel are the best. They are well trained and dedicated professionals who have minimized downtime with their rapid response and quick fixes.”

“His superior work ethic and dedication to finding the solutions to correct the many problems of our older HVAC units has allowed us to enjoy a higher degree of dependability than we have experienced before.”

“Cox-Powell is responsible for achieving a “like new” functional standard for systems that are well beyond the manufacturer’s service-life expectancy.”

“Just wanted you to know how pleased we are with the job your people did here. I know you encountered some unexpected hurdles but he and his crew exercised their initiative and creativity to bring a successful conclusion to a job that could not have been described as an “easy” installation.”

“This job needed a large amount of flexibility and long hours to complete it on our short schedule. The pressure increased as the deadline approached and I still could count on your people to help out and listen, no matter what the request.”

“Several weeks ago one of our water lines ruptured . . . within 24-hours, your staff quickly replaced duct work and insulation in all required areas, resulting in our ability to restore the building to normal operating capacity much sooner than hoped.”

“In a world where good help is so rare, I must tell you how extremely pleased I am with the technician who came out to service a steam boiler, Sellers water heater, and swimming pool water heater.”

“Congratulations on being selected by The News as the “Best Contractor to Work For,” for the North Mid-Atlantic region. Your story points out the fact that your employees are your most important asset.”

Kerner Group Affiliations and Certifications

One of the best ways to stay current on industry trends and training as well as the best new products and practices is to become an active member of professional industry groups comprised of the top heating and cooling contractors in the country. Here is a list of some of our affiliations.

Associated Builders & Contractors, Inc. (ABC)
American Society of Heating, Refrigerating and Air Conditioning Engineers
Better Business Bureau
Dominion Virginia Power, Energy Efficiency Program
North American Technician Excellence (NATE)- Certified Technicians
National Air Duct Cleaners Association
National Comfort Institute (NCI)
Air-Conditioning, Heating, and Refrigeration Institute